Privacy Policy · Last updated October 2026

Your data, respected

This policy explains what NORVE collects when you shop with us, why we collect it, and how it is protected. NORVE is a Pakistan-based garment store. By placing an order, you agree to the practices described here.

What we collect

When you order, we collect only what fulfilment needs: your name, phone number, email address, delivery address, the items and sizes you chose, and your payment details for that order. For prepaid orders paid by Bank Transfer, Easypaisa, or JazzCash, that includes the transaction ID (TID), the sender name or number, and the receipt screenshot you upload — every online payment is verified against its receipt before dispatch. If you write a product review, we store your name, rating, review text, and the Order ID used to verify it.

What we never collect

We never ask for, receive, or store your card number, card expiry, CVV, or bank login. Card payments are completed on PayFast's secure page, and your card details never touch NORVE's website or database.

How your information is used

• To confirm, verify, pack, and deliver your order — and to contact you about it.
• To verify prepaid payments against their receipts before dispatch.
• To show your verified reviews on product pages.
• To answer your questions on WhatsApp.

We do not sell your personal information, and we do not share it for advertising. It is shared only where fulfilment requires it — for example, with a payment provider to confirm a transaction, or with a courier to deliver a parcel.

Where it is stored

Order records are stored in our Firebase database and uploaded receipts in our Supabase storage, both protected by access rules that keep customer records private. Your bag, wishlist, and recently viewed products are stored only on your own device, in your browser.

Your choices

You can ask us to correct or delete your personal information at any time by messaging us on WhatsApp at +92 318 7019827 with your Order ID. Reviews you posted can be removed on request. We may keep order records required for accounting or fraud prevention even after a deletion request.

Changes to this policy

If this policy changes, the updated version will be posted here with a new date. Continued use of the website after a change means you accept the updated policy.